202 Elizabeth
Sydney
Отзывы
This hotel feels like a quintessential Sydney hidden gem. From the street, it's just an unassuming door, but step inside and a real treasure reveals itself. Beautifully styled and full of character, the hotel has a warm, welcoming atmosphere with thoughtful details throughout. The rooms are comfortable and inviting, the rooftop area is gorgeous. The staff are genuinely friendly and incredibly helpful. The location is fantastic. It is just a short walk from Central Station, within easy walking distance of many of Sydney’s many attractions, and well connected to public transport for exploring anywhere in the city. The continental breakfast was outstanding (lots on offer) and the coffee was excellent. It's the kind of place that makes your stay feel special from the moment you arrive. A wonderful find and somewhere we'd happily stay again. Highly recommended.
I recently stayed at 202 Elizabeth Boutique Hotel in Sydney and had a very pleasant experience overall. There was an issue with the bed in my original room, but the staff handled the situation professionally and promptly. A special thank you to Dylan, who was extremely helpful, understanding, and went above and beyond to resolve the problem. He arranged a room upgrade, which made the rest of my stay much more comfortable and enjoyable. The customer service was excellent, and I really appreciated how quickly the team addressed my concern. Thanks again to Dylan and the hotel manager & staff for their outstanding hospitality. I would happily stay here again and recommend the hotel to others visiting Sydney.I recently stayed at 202 Elizabeth Boutique Hotel in Sydney and had a very pleasant experience overall. There was an issue with the bed in my original room, but the staff handled the situation professionally and promptly. A special thank you to Dylan, who was extremely helpful, understanding, and went above and beyond to resolve the problem. He arranged a room upgrade, which made the rest of my stay much more comfortable and enjoyable. The customer service was excellent, and I really appreciated how quickly the team addressed my concern. Thanks again to Dylan and the hotel staff for their outstanding hospitality. I would happily stay here again and recommend the hotel to others visiting Sydney.
What a fabulous small hotel. Lovely rooms, a rooftop terrace, great breakfast, very convenient location & top staff! Why stay at an impersonal large chain hotel when the service is this good!
I have stayed at this hotel several times before and usually had a very good experience. The daytime staff were friendly and helpful, and we were even allowed to check in early at around 1:00pm, which we really appreciated. However, during this stay we experienced a problem with our original room (Room 502). When we returned to the hotel at around 6:00pm, the room was still very warm. The air conditioner was extremely weak and also making noticeable noise, even when set to 17°C. A staff member came to the room and simply turned the air conditioner off and on again, explaining that the room sometimes takes time to cool down. However, after waiting about 20 minutes there was still no improvement. At around 6:30pm, when I reported the issue again at the front desk, the response I received was quite disappointing. I was told that the other available rooms would likely be the same and that if it was not acceptable, I could cancel the booking and find another hotel. This made it feel as if the problem was being treated as a guest preference rather than an issue with the room itself. Eventually we were moved to another room (Room 102). When we entered the new room, the air conditioning was already running and the room was noticeably cooler immediately. The difference compared to Room 502 was very obvious. Overall, most of the staff were friendly, especially the daytime staff and the person making coffee in the morning. However, I hope the hotel can improve how such situations are handled in the evening. I have stayed here multiple times before and always had a good experience, which is why this situation was particularly disappointing.
202 Elizabeth is by far one of Sydney's Finest Hotels, a truly Boutique Hotel with staff that genuinely make you feel like you are family, not just a guest. The heritage building has been recently renovated whilst keeping the trendy vibe of the heritage features and charm. The Entrance is on the smaller size but once in the door you understand the Bespoke Luxury with "A Grade Security" and Privacy that creates an "Ambiance of Relaxation". Every morning you are greeted by a wholesome Continental Breakfast and freshly brewed Barista Coffee. Furthermore they have established relationships with local Surry Hills Restaurants, Bars and Clubs. The Hotel is extremely Dog Friendly, something that is important for us. My Dog "Rasmus" was made to always feel welcome. The building has great Air-conditioning (So Important if you are not from a Warm Climate) and has amazing Sound Proofing. A lovely private Interior Courtyard Garden and Rooftop "Mini" Resort to Relax and Experience Sydney. This Hotel is in our top 1% of properties in Australia, a truly Boutique and Bespoke Luxury Hotel that genuinely deserves its 5 Star Status.
